Interview with Breanne Dyck
Course Developer & Curriculum Expert
Interview Summary
Breanne Dyck joins Abe Crystal to explore the powerful connection between teaching quality and business success. Breanne—a curriculum expert with 5 years at one of Canada's top technical colleges—shares her unique blend of adult learning research, psychology, and marketing strategy to help course creators build sustainable businesses.
Teach Better to Sell More
Breanne opens with a counterintuitive insight that reframes how we think about course business: the path to selling more isn't better marketing—it's better teaching. When you focus obsessively on the quality of your courses and the learning experience, you build something sustainable.
This matters because the course market has matured. Students talk. They leave reviews. They refer friends—or warn them away. Your teaching quality isn't separate from your marketing; it *is* your marketing.
Think about how to teach better, so you can sell more. You must focus on the quality of your courses and the learning experience to build a sustainable business.
Authenticity as a Teaching Superpower
When Breanne talks about authenticity, she's not suggesting you share your breakfast on Instagram. She means something more fundamental: giving voice to who you really are in each moment as a teacher.
Powerful courses emerge when you stop trying to imitate other instructors and embrace your own teaching style. The quirks, the passion, the particular way you explain things—these become your competitive advantage, not something to hide.
Don't be afraid to be who you really are. To be authentic means giving voice to who you are in that time and moment. Powerful courses emerge when you embrace who you really are as a teacher.
The Customer Experience Imperative
Breanne is emphatic about what actually drives business growth: it's not your funnel, it's not your launch strategy—it's your customer experience. How happy are people with your course? How likely are they to recommend it to friends?
This single metric—Net Promoter Score in business speak—determines whether your business compounds or stalls. One delighted student tells three friends. One disappointed student warns ten.
The key to growing your business is your customer experience. How happy are people with your course and how likely are they to recommend it to friends?
The Progress Principle
Here's a psychological insight that transforms course design: learners crave a sense of progress. They want to feel themselves moving forward, acquiring skills, becoming capable.
Your mission as a course creator is to help students *experience* that progress and accomplishment. This means designing frequent wins, visible milestones, and clear evidence of growth. Don't make them wait until the final module to feel successful.
Learners want to feel a sense of progress. Your mission is to help them experience that progress and accomplishment.
Engagement Is Everything
Breanne shares research that should reshape how every course creator thinks about their role: the number one predictor of student satisfaction is how much learners feel they have the opportunity to engage with their instructor.
This is a direct challenge to the "passive income" dream of creating a course and walking away. If you plan to never engage with your students, Breanne is blunt: you're creating an ebook, not a course.
The #1 predictor of student satisfaction is how much learners feel like they have the opportunity to engage with their instructor. If you plan to never engage with your students—you're creating an ebook, not a course.
The Student-Centered Mindset
Most course creators start with the wrong question: "What do I want to teach and how should I teach it?" Breanne advocates for a fundamental shift to student-centered thinking: "What do my students need to learn and how do they learn best?"
This reframe changes everything. It shifts you from expert mode—where you dump knowledge—to guide mode—where you facilitate transformation.
Take a student-centered mindset instead of focusing on what you want to teach and how to teach it.
Design for Action
Breanne introduces what she calls the 80/20 rule for courses: challenge yourself so 80% of student time is spent taking action and doing the work, while only 20% is absorbing information.
This is the opposite of how most courses are built. Most are 80% content consumption, 20% exercises. But learning happens in the doing, not the watching. Create an environment for action where students can be hands-on, do the work, and get support when they're stuck.
The 80/20 rule: Challenge yourself so 80% of time is spent taking action and doing the work—while only 20% is absorbing information.
Finding Real Market Demand
Breanne's marketing advice is refreshingly grounded: start by listening to conversations people are already having about problems you can fix. You can't invent market demand—you can only discover it.
Keep peeling back layers to find the "core burning desire"—what's the real underlying need you can serve? One practical tip: search Amazon for your topic and read 2-4 star book reviews. These reveal what people wish authors had covered more deeply.
Breanne's Action Steps
Breanne recommends these 3 steps to improve your course planning:
Flip the 80/20 ratio
Audit your course content. If students spend more than 20% of their time passively consuming information, redesign to add more exercises, projects, and hands-on activities.
Build in engagement touchpoints
Add at least one opportunity per module for students to interact with you directly—whether through live calls, feedback on assignments, or discussion responses.
Focus on what they actually care about
Spend less time in your own head and more time understanding your clients. Ask: What do they actually care about? What specific goal can you help them achieve?
About Breanne Dyck
Course Developer & Curriculum Expert
Breanne is the person entrepreneurs call when they want to sell more and teach better. She spent 5 years as a course developer and curriculum expert at one of Canada's most prominent technical colleges. Breanne's system is a unique blend of adult learning research, psychology, web design, marketing and business strategy.