Most online courses fail for the same handful of reasons. Here are the five most common mistakes new course creators make — and how to avoid each one without overthinking your first launch.
Mistake 1: Starting with Too Big a Scope
The instinct to create a "comprehensive" course is understandable but counterproductive. A 12-module course covering everything about your topic takes months to create and overwhelms students with cognitive overload. Smaller, focused courses consistently outperform sprawling ones in completion rates and student satisfaction.
The root cause is usually a lack of clear outcome. When you haven't defined the specific transformation your course delivers, you default to including everything you know. Instead, start by asking: "What specific result will my student achieve by the end?" Then include only the content that directly serves that result.
A 3-module workshop that delivers one clear outcome is better than a 12-module program that tries to cover an entire field. Use the course outline tool to sketch your scope and see if it feels achievable.
Mistake 2: Not Defining the Student's Skill Level
A course for beginners is fundamentally different from a course for intermediates. The Dreyfus model of skill acquisition describes five stages: novice, advanced beginner, competent, proficient, and expert. A beginner needs step-by-step instructions and basic concepts. An intermediate needs frameworks and practice. An expert needs nuanced perspectives and peer discussion.
When you try to serve all levels, you bore the advanced students and overwhelm the beginners. Pick one level and design specifically for it. If you're not sure who your students are, start with the ideal student definition process.
Mistake 3: Building Without Research
It's dangerously easy to lose your beginner's perspective once you're an expert. What seems obvious to you is confusing to your students. What you think they need isn't always what they actually need.
Before creating content, talk to potential students directly:
- Email your list and ask what they struggle with most.
- Offer free 15-minute calls to understand their challenges.
- Look at the questions people ask in relevant online communities.
- Review the negative reviews of competing courses — what's missing?
For a deeper research methodology, see 10 Ways to Research What Your Students Actually Want.
Mistake 4: Creating in Isolation
Some creators disappear for months to build "the perfect course" before anyone sees it. This almost always leads to content that misses the mark — because without student feedback, you're guessing about what works.
The better approach: build iteratively with student input. Run a pilot course for a small group. Create content one week ahead of delivery. Watch where students get stuck, what questions they ask, what lights them up. Then refine based on real data.
Every great course was shaped by the back-and-forth between teacher and learner. Don't skip that dialogue.
Mistake 5: Ignoring Marketing Until the Course Is "Done"
You can't just announce a course and expect a flood of registrations. Yet many creators spend months on content creation and zero time on marketing until launch day — then wonder why nobody signed up.
Marketing starts before your course is finished. Share free content related to your topic. Build an email list. Have conversations with potential students. The goal isn't to be "salesy" — it's to build an audience of people who already know, like, and trust you by the time your course is ready.
For the honest truth about marketing, see Honest Marketing Lessons from Years of Helping Course Creators.
Bonus: Under-Pricing
This one deserves a mention: many new creators price their courses too low out of insecurity. But price influences behavior — a student who invests a meaningful amount in a course is far more likely to complete it and take the material seriously. For guidance on pricing with confidence, see the Complete Guide to Course Pricing.
Your Next Step
Review this list and honestly assess: which mistake are you most at risk of making? Then take one action to correct course. If your scope is too big, cut it in half. If you haven't talked to students, email five people this week. If marketing isn't on your radar, start with our guide to marketing authentically. The best time to fix a mistake is before you've made it.